AT&T wireless data outages hit the Midwest, other areas
We're getting reports from all over that AT&T customers are having trouble with 3G and EDGE data. A majority of the complaints are coming from the Midwest / Chicago areas, where things seem to be down entirely, but we've also heard from folks as far away as Florida. Team Engadget hasn't hit any snags in New York or Vegas where we're currently situated, but let us know if you're having troubles wherever you might be -- and what color crayon to use for this fancy "threat level" printout we've got pinned to the wall.[Thanks to everyone who sent this in]
Reader Comments (Page 1 of 1)
Josh @ Jan 31st 2008 1:06PM
Javier,
Yes you should be very worried. Not only will they lock your phone for AT&T, but by having your serial number they will be able to deny all services and flag your account for you using "customer-supplied equipment". Big mistake.
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Ha. Nah dude. don't worry. How could they 'lock' your phone with only a serial number? They need considerably more than that. :)
Brian Hollister @ Jan 31st 2008 1:07PM
Here in downtown Denver, calls work fine but data access is gone on my N95(3G) and W580i(EDGE).
ThePhwner @ Jan 31st 2008 1:11PM
Data services OK in RTP area, North Carolina. On an unrelated note, there are massive internet outages/service reductions in Asia at the moment...
CdUb @ Jan 31st 2008 1:22PM
No data for me in SW Missouri. No email is driving me nuts!
Brett @ Jan 31st 2008 1:29PM
I'm about three hours out of Chicago and I'm having no problems...
Erik P. Hilderbrand @ Jan 31st 2008 1:32PM
No Data in the Pittsburgh, PA market aswell.
Brian @ Jan 31st 2008 1:36PM
We're out in Colorado!!! My executives aren't very happy!!
Grady @ Jan 31st 2008 1:41PM
Urbana, IL - 2.5 hr south of Chicago.
Edge is down.
fincan @ Jan 31st 2008 1:40PM
All is working fine in Dulles, VA
mike @ Jan 31st 2008 1:47PM
Down in Kansas City.
vianetman @ Jan 31st 2008 2:08PM
Memphis, TN OK
Mursin @ Jan 31st 2008 2:31PM
In Chicago, work for AT&T and my teams iPhones are down, as well as our Laptop cards and my Tilt with Goodlink
Ogawa @ Jan 31st 2008 2:50PM
I'm out in Minneapolis... Calls but no data...
Brian @ Jan 31st 2008 2:50PM
Data seems to be back up in the Chicago Loop.
RC @ Jan 31st 2008 3:04PM
3G and EDGE are fine for me here in Baltimore.
Ian Ximinies @ Jan 31st 2008 3:21PM
Allentown PA, ALL is fine here for me
denverco @ Jan 31st 2008 3:30PM
Voice but no data in Denver, CO
Pirateinmymind @ Jan 31st 2008 3:42PM
Dyer, IN - about an hour southwest of Chicago. No 3G or Edge. I was wondering why my MMS wouldnt go through
Donald J. Lewis @ Jan 31st 2008 4:03PM
Good old AT&T "Allways Technical Troubles"
Ed Hardy @ Jan 31st 2008 4:07PM
AT&T data service was down in Atlanta this morning, but was up again before noon.
Aaron @ Jan 31st 2008 4:19PM
There's a reason I'm sticking with T-Mobile. They may only have EDGE service, but hey, it's been fine for as long as I've had them. I've not ever experienced a problem. AT&T may have the iPhone... but with a few hacks, T-Mobile has it too! ;)
Jeremy Morrill @ Jan 31st 2008 4:23PM
Massachusetts and New Hampshire seem fine
Coolone3000 @ Jan 31st 2008 4:24PM
Service in Omaha Nebraska was down for a bit but seems to be back up. A minor inconvenience if you ask me.
Brandon @ Jan 31st 2008 4:35PM
I'm in Buffalo, NY and had a little problem with EDGE on my Curve yesterday, but it's fine today.
Bert @ Jan 31st 2008 4:38PM
Data (EDGE) is working here in Orlando FL, but it seems to be going slower than usual.
Mark Jenkins @ Jan 31st 2008 4:41PM
Saint Paul, MN - I didn't even notice until I read the posting. My BlackBerry 8820 is attached to my WiFi router, so everything is working. Upon further review, I notice that the cellular data connection is down. Gotta love the alternate data channels.
Lucas Scheibe @ Jan 31st 2008 4:52PM
Problem is fixed
Trent @ Jan 31st 2008 5:33PM
Denver CO - Update.. 3G and Edge network are up an running in Denver again. Came back up around 2:30PM Mountain Time.
Erik P. Hilderbrand @ Jan 31st 2008 6:54PM
Data seems to be back up in Pittsburgh.
javier @ Jan 31st 2008 7:20PM
That's a bit disconcerting...
I called 'cause I was having trouble connecting to the internet with my N95 and they mentioned some "technical difficulties". What I found very strange though, was that the CSR requested my device's serial number... and I foolishly gave it away. I asked if they would use that to lock my phone (since I bought and have been using this device for over seven months as an unlocked phone) to which they replied that the number is only used to have it on record and to properly send "updates" to my device and that they would send a txt message when the data network is up-and-running again. Should I be worried about this as well? I apologize for veering off-topic.
miro @ Jan 31st 2008 8:21PM
This would explain why I couldn't connect earlier this afternoon here in Charlotte, NC.
Big Sam @ Jan 31st 2008 10:10PM
Its fine in Dallas
Sarah @ Feb 1st 2008 11:42AM
No problems in St. Paul, MN!
Flyer00 @ Feb 1st 2008 5:22PM
Voice and data are currently down in Cincinnati, Ohio for EDGE users. 3G seems OK so far.
RaysWayz @ Feb 1st 2008 10:00PM
Data (3G and Edge) and voice services have been sketchy the last few days in the Albany/Schenectady areas of upstate NY. Voice calls have been dropping more and more... probably having something to go with the constant cycling of my phone (Samsung SYNC) from 3G to Edge and back again. There have been hours where I couldn't even call out because there was "No Service." All the calls to customer service were lengthy with no help.
emily @ Feb 3rd 2008 1:32AM
I'm in Chicago. I don't do much with data, but I have been having problems with my At & T phone service. I have been experiencing dropped calls all week and crackly reception. I have NEVER had this problem with my phone or AT & T before this week. But I don't know if it's connected to the other issues.
blackhailfire @ Feb 3rd 2008 9:39AM
Louisiana: New Orleans and Northshore areas affected.
Ja @ Feb 3rd 2008 2:38PM
100% there have been outages on the west coast with 3G. Causing missed text messages and loss of voice mails
Donald Swany @ Feb 4th 2008 3:26AM
I live in Knoxville, TN, and our data network has been really crappy today. Frequent disconnects and problems connecting have annoyed me all day.
JK @ Feb 4th 2008 9:43PM
Cincinnati are here and still sporadic service. Data seems to be better but on calls I am getting the "network is busy" at all times of the day and night.
Peter @ Feb 5th 2008 10:40PM
AT&T attributes the reduced service due to "power outages". Never did get to talk to a technical service person. Left the phone on speaker for several hours. YeaHa!
Holla Back @ Feb 6th 2008 3:13AM
im here in southern cali my n95 8gb is not working =( ever since 7pm